Still not there yet with ideas? Check our Shop or Contact Us.
FAQ. The frequently asked questions list may answer your question.
If not, please feel free to Contact Us. We are glad to help you.
How can I place an order?
Visit the webshop, browse the products, select the desired product, insert the amount, enter your customization options, add to cart, review your cart, proceed to checkout, enter your information, choose the payment method, enter payment details, review and place the order and receive an order confirmation by e-mail.
How can I customize or personalize the products?
In your desired product page you will find the option "Let's customize it?. Then you will see the customization formular. If you have all settled and planned, please upload it and we will be guided by it. If not, Hutter Products offers a designing service totally free, just share with us some of your thoughts and we will contact you with awesome ideas for you to check.
I found a product but not yet excalty as I wanted it, what should I do?
You have a vision for a bottle with a different shape than the one displayed in our shop? Or maybe a bag in different size or shape? We are still the right partner for you. We do not rest, while we don't get your product's dream made out of sustainable material.
What payment methods do you accept??
We have different options available: bank transfer or credit cards (throug Paypal, Stripe or Google Pay).
How long will it take for my order to be shipped?
This depends on each products and the specificity of your wishes. You can find the exact information on every product in the shop and in the product page.
What countries to you ship to?
Currently, we ship to all countries in Europe.
What is the quality of your products?
At Hutter Products, we take pride in offering high-quality products to our customers. We understand the importance of quality and strive to deliver merchandise that exceeds your expectations. We source our materials from trusted suppliers and manufacturers known for their commitment to excellence. Our products undergo rigorous quality control checks to ensure durability, comfort, and functionality. We prioritize using premium materials that are designed to withstand daily wear and tear, providing you with long-lasting satisfaction.
How can I contact customer support?
We understand that sometimes you may have questions or need assistance, and we're here to help. Our customer support team is readily available to address any inquiries or concerns you may have. Contact Us through here or send us an e-mail to sales@hutterproducts.com. :
What happens if I receive a defective or damaged item?
We understand that receiving a defective or damaged item can be disappointing, and we apologize for any inconvenience caused. At Hutter Products, we strive to ensure that every product we ship meets the highest standards of quality. In the rare instance that you receive a defective or damaged item, we are here to assist you. Please contact our Customer Support, Provide Order Details and we are committed to resolving such issues promptly and ensuring your satisfaction with our products. Our customer support team will guide you through the process, keeping you informed at every step. Rest assured that we will make every effort to resolve the situation to your utmost satisfaction.
Do you have a size chart for apparel items?
Yes, we provide a size chart to help you determine the appropriate size for our apparel items. You can find it here orin the Product Pages
Can I cancel or modify my order after it has been placed?
After your order is placed, you will receive an order confirmation. Once we have all settle about, production starts. An order can be cancelled or modified only until production starts. If production has already began, unfortunately it is not possible to be modified or cancelled. Any case, please contact us if you have any issue.
Services. We offer much more than the product in each order.
Product Design
Our designers create and alter true-to-life 3D products, so our customers can perfect their ideas before they go into production.
Product Consulting
Our goal is to help businesses create products that meet the needs and preferences of their target customers while also achieving their business goals.
Sustainability Consulting
We advise customers on how to integrate sustainable material into their merchandise products.
Customised Production
Customised production involves tailoring costs and time to individual customer needs. We manage it while keeping our high quality standards.
Product Animation
Our team of experts will create spectacular true-to-life 3D images and animations for your product and your brand to shine online.
