Gifts FAQs | Hutter Products

Question 1

What types of personalised gifts can I create on the marketplace?

Accepted Answer

You can create curated gift sets featuring apparel, drinkware, stationery, and tech accessories by combining templates in the AI design studio and arranging items in a 3D bundle builder.

The platform supports variable data printing, allowing you to add individual names, milestone dates, or company roles to each item in seconds.

Photoreal previews and instant quoting enable you to present gifting proposals to stakeholders without the need to wait for physical mockups.

Question 2

How do you ensure sustainable gifting options?

Accepted Answer

Select from recycled stainless drinkware, organic cotton apparel, FSC-certified stationery, and climate-neutral packaging, all displayed with impact metrics in the configurator.

We automatically offset production and logistics emissions and provide certificates that you can share with recipients or include in ESG reporting.

If you prefer plastic-free or locally sourced options, simply toggle those filters and the catalogue will adapt instantly.

Question 3

Can recipients upload their own artwork or messages?

Accepted Answer

Yes – send a co-creation link that allows VIPs or teammates to upload logos, signatures, or short messages that fit into protected zones on every product.

You approve the final layout, lock branding rules, and the system version-controls each variation for quality assurance.

This workflow is ideal for milestone retirements, influencer kits, or loyalty rewards where personalisation is key.

Question 4

Do you deliver gift orders internationally?

Accepted Answer

We deliver custom gifts to over 140 countries, complete with landed-cost calculations, customs documentation, and courier tracking all within the same dashboard.

You can bundle multiple addresses into a single order, schedule timed deliveries, or drop-ship directly to recipients while keeping their personal information confidential.

Our climate-neutral logistics partners guarantee that carbon reporting is included with every shipment.

Question 5

What should I do if an item arrives damaged or if there’s a need for a correction in the message?

Accepted Answer

Report any transit damage or production defect within 7 days, and we will remake or credit the affected items immediately.

Need to adjust spelling or artwork before fulfilment? Simply pause the order in the dashboard, edit the personalisation layer, and re-approve without having to restart the entire job.

For last-minute recipients, clone the order and swap products without losing your negotiated pricing tiers.